Returns & Exchanges
At Fly, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day window for returns or exchanges on all unworn items in their original packaging.
Initiate Your Request
Log in to our online portal with your order number and email address to select the items you wish to return or exchange.
Print Shipping Label
Once approved, download and print your prepaid shipping label and attach it securely to your return package.
Drop Off Package
Take your package to any authorized carrier drop-off location; we recommend obtaining a receipt for tracking purposes.
Quality Inspection & Refund
Our team will inspect the gear within 5 business days of arrival, and your refund or exchange will be processed immediately upon approval.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing